Additional information about data protection
Festival Panoràmic want to inform you transparently, through this Privacy Policy, about all the treatments we carry out with your data, the purposes for which we treat them and the rights that you as a user can exercise over your personal data, as well as the time during which we will keep your data.
We inform you that when you access our Website, you become a User. As a User, you declare that you have the necessary legal capacity to fully understand and accept the Privacy Policy. This Privacy Policy must be read in conjunction with ourCookies Policy
Thank you to visit our web site. We hope you enjoy learning about the services that Festival Panoràmic offers you.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
This Privacy Policy regulates the use of the website platform.festivalpanoramic.cat (from here on out 'the Website'), of which Grisart Lab - Panoràmic (from here on out 'Grisart Lab - Panoràmic') is the owner.
The data controller is Grisart Lab - Panoràmic, registered in the Mercantile Registry of Barcelona, at Volume 46535, Folio 103, page 523118, with NIF B64005911 and registered office at C. Major,16 baixos, 08755, Castellbisbal (Barcelona), hola@grisartlab.cat.
Users agree to be subject to the terms and conditions set forth in this Privacy Policy to the extent that this may apply to them.
2. WHAT IS A PERSONAL DATA AND TREATMENT?
They are those data that identify or allow to identify a person. For example, the data that can identify a person directly is the name and surname, while the ID number can indirectly identify it. Personal data includes information such as mobile phone, email address, date of birth and gender, among others. It could also include numerical identifiers such as the IP address of your computer, as well as the information obtained through cookies.
A personal treatment is any operation or set of operations that we carry out on your personal data, such as, for example, the collection, registration, conservation, use and communication of your data.
As a User, whenever you provide us with personal data, you are obliged that said data be true, exact, complete and up-to-date. By providing us with your personal data and / or information, you guarantee that the data you provide corresponds to your true identity and that it is current, truthful and complete at the time you provide it to us. The User will be responsible for any direct or indirect damage or loss that may arise for platform.festivalpanoramic.cat or third parties from the User's breach of the obligation to provide truthful, accurate, complete and updated information.
platform.festivalpanoramic.cat will not share any personal data without the prior consent of the affected, except for those necessary communications that must be carried out to process the request sent by the User, limiting this communication for the purpose that justifies it.
3. WHAT KIND OF INFORMATION DE WE COLLECT?
In order to execute the data treatments specified in this Privacy Policy, we need certain information about you. For this reason, we collect the information you provide us through the different interaction and communication channels, such as the information and contact request forms, the newsletter subscription form, the corporate profiles on social networks, etc.
The data that we can collect through the above channels are your name and surname, company name, mobile number, email address, billing information, browsing language, information about your use and browsing the Site. Web (web page from which you arrive at the Website, visited layers, started and abandoned processes, IP address, type of device to access, Internet browser employee, time spent on the Website, etc.), we also store a 'session ID' corresponding to an internal code that identifies you as a user, your experience, job position, etc.
4. ¿THROUGH WICH WAY DO WE COLELCT YOUR PERSONAL DATA?
You do not need to register on our Website in order to enjoy and be informed of all the services we offer on Festival Panoràmic. We only collect and process information that you provide us through the following channels:
- Contact forms: in which you communicate personal data to request information about our products, shipping conditions, payment, subscription cancellation methods, etc.
- Registration Forms: in which you communicate personal data in order to request information and enroll in courses that are of interest to you.
- Interaction with the Website and with Festival Panoràmic in social networks: through the use you make of the Website when browsing it and through the interaction you may have through the company's corporate profiles in different social networks.
5. WHAT PROCESSES DO WE PERFORM WITH YOUR PERSONAL DATA AND FOR WHAT PURPOSE?
In order to be able to inform you in a transparent and detailed way about the purposes for which we treat your data, we have proceeded to separate the information related to each treatment into independent tables. Thus, you can find all the specific information on each of the treatments we carry out on your data in its corresponding table.
Each descriptive table of the corresponding treatments collects the following information:
- For what purposes do we process your data?
In this column we explain for what and for what purpose we treat your personal data.
- On what legal basis do we process your data?
This column explains the legal basis that allows us to process your personal data. The data protection regulations require that for the treatment of your data we have a basis that legitimizes said treatment. Thus, to treat your personal information we rely on 4 legal bases depending on the activity or treatment we carry out of your data. The legal bases for the treatment of your personal data can be:
- Legitimate interest: As a company, Festival Panoràmic has a legitimate interest in collecting and processing your personal data in order to study and analyze the adequacy of our Website, products and services, if they are adapted to the needs of Our clients and users or, on the contrary, must be modified in some specific aspect or they can be improved to better adapt to said needs. It also has a legitimate interest in maintaining regular contact with you to keep you informed about promotional or advertising issues regarding its products and services. In any case, this legitimate interest is based on an analysis of the proper balance of our interests in treating your personal data and your rights and freedoms. The result of said analysis will determine whether or not we can use your personal information for the treatments described in this Privacy Policy (except for the segmentation and profiling treatment for sending commercial communications, for which we require your express consent. ).
- Compliance with a legal obligation: Festival Panoràmic (Grisart Lab - Panoràmic) as a company, acts as the person responsible for your data and that is why we must comply with a series of obligations imposed by accounting, tax and consumer regulations , etc. In those cases in which the legal justification of any of our treatments is the fulfillment of a legal obligation, your refusal to provide us with those personal data that are legally required will imply the impossibility that you can contract products or services with Festival Panoràmic (Grisart Lab - Panoràmic), since doing so would entail a breach of the regulations to which we are subject.
- Your consent: In the event that Festival Panoràmic (Grisart Lab - Panoràmic) wishes to carry out any treatment of your data whose legal justification cannot be based on any of the reasons explained above, we will previously request your consent for such treatment. In any case, we inform you that in such cases you can always withdraw your consent.
- How long do we keep your personal data?
This column provides guidance for how long your data will be kept. The retention time will depend in any case on the treatment carried out on your personal information. You must bear in mind that certain accounting, tax, consumer, data protection and regulatory regulations of contracts may compel us to keep certain data of customers and users for a certain time.
- What are your rights?
This column describes the rights that you can exercise on your data, according to the treatment that is carried out on them. You should take into account that depending on the legal basis that legitimizes the processing of your data, your rights may be limited.
In the next section we detail this aspect.
Below, you will find described in greater detail the different treatments that Festival Panoràmic (Grisart Lab - Panoràmic) performs on your personal data:
1. Processing of the application for registration and application for enrollment in a course carried out by the user 'Registra’t'
For what purposes do we process your data? |
On what legal basis do we process your data? |
For how long do we keep your personal data? |
What are your rights and how can you exercise them? |
- Process the registration to the Festival Panoràmic platform by the interested party
- Correctly process the registration for a course published on Festival Panoràmic
- Manage the actual payment of the course registration requested.
- Process the shipment of the products purchased to Grisart Lab - Panoràmic.
- Manage any incident related to the contracted service.
- Provide customer service by answering questions and responding to queries and requests for information through the different channels available.
- Detect and prevent fraud or any illegal action or use.
- Send surveys and evaluations of products, events, etc.
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Execution of the commercial contract between Festival Panoràmic and the client.
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Your personal data will be processed by Festival Panoràmic while the service contract signed by Festival Panoràmic and the client is in force.
Subsequently, the personal data provided will be kept duly blocked during the legally stipulated period of prescription of the actions that may arise as a consequence of contracting the service subscribed by Festival Panoràmic and the client.
Once the maximum period of data processing has arrived, Festival Panoràmic will anonymize or delete the user's personal data.
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You have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information
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2. Processing of questions sent through 'Contact'
For what purposes do we process your data? |
On what legal basis do we process your data? |
For how long do we keep your personal data? |
What are your rights |
- The purpose of said treatment is the management of questions and resolution of doubts sent by the user.
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The legal basis for the treatment of your data is the consent of the users.
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Your personal data will be processed by Festival Panoràmic as long as you do not exercise your right of opposition or deletion.
In the event that you exercise these rights, the personal data provided will be kept duly blocked during the legally stipulated period of prescription of the actions that may derive from the treatment.
Once the maximum period of data processing has arrived, Festival Panoràmic will anonymize or delete the user's personal data.
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You have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information
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3. Analysis of customer and user data for statistical and business purposes
For what purposes do we process your data? |
On what legal basis do we process your data? |
For how long do we keep your personal data? |
What are your rights |
- Analyze the use and exploitation made by customers and users of the Website and the products and services offered by Festival Panoràmic
- Make business reports and statistics.
- Improve the Website and the products and services offered by Festival Panoràmic and adapt them to changes in trends in the activity of customers and users.
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Festival Panoràmic's legitimate interest in knowing and analyzing the efficiency of its activity and business.
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Your personal data will be processed by Festival Panoràmic during the term of the corresponding promotion and its claim period.
Subsequently, the personal data provided will be kept duly blocked during the legally stipulated period of prescription of the actions that may arise as a result of or in relation to a product sale or service contract signed by Festival Panoràmic and the client.
Once the maximum data processing period has elapsed, Festival Panoràmic will anonymize or delete the user's personal data.
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You have the right to oppose the processing of your data for statistical and business analysis purposes by communicating it to us by sending an email requesting it to: hola@grisartlab.cat
Likewise, you have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
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4. Maintenance of updated suppression lists to avoid being contacted if requested by the client or user.
The rights described in this privacy policy are limited as this is a treatment based on a legal obligation as explained in the aforementioned section.
For what purposes do we process your data? |
On what legal basis do we process your data? |
For how long do we keep your personal data? |
What are your rights? |
- Maintain an updated list of all those clients and users who have requested the deletion of their data or at any time have opposed the sending by us of commercial communications.
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Legal obligation: Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of this data and repealing the Directive 95/46 / CE obliges us to respect your rights and maintain evidence of our compliance with your request to exercise the right of cancellation.
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We will keep your personal data during the legally established period for the filing of any claim in relation to the effective or deficient response on our part to the right of suppression or opposition that you have exercised.
Once the maximum period of data treatment has arrived, Festival Panoràmic will anonymize or delete the user's personal data.
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The rights described in this privacy policy are limited as this is a treatment based on a legal obligation as explained in the aforementioned section.
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5. Analysis of use, operation and improvement of the web
We will keep your personal data for as long as each type of cookie needs or until you withdraw your consent or exercise your right to object.Once the maximum data processing period has elapsed, Festival Panoràmic will anonymize or delete the user's personal data.
For what purposes do we process your data? |
On what legal basis do we process your data? |
For how long do we keep your personal data? |
What are your rights? |
- Recognize the user when they return to the Website.
- Facilitate the sharing of content on the Website through social networks and communication channels.
- Adapt the Website to the type of device used by the user.
- Adapt the Website to the personalization criteria chosen by the user and remember them.
- Study possible improvements to the Website to optimize the usability experience and implement them.
- Show the content of the Website correct and requested by the user at all times.
- Enable the possibility of sharing content from the Website on social networks.
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User's consent
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We will keep your personal data for as long as each type of cookie needs or until you withdraw your consent or exercise your right to object.
Once the maximum data processing period has elapsed, Festival Panoràmic will anonymize or delete the user's personal data.
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You have the right to access, rectify and delete your data, as well as other rights, as explained in the additional information.
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6. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
Next, we provide you with the rights that as a user of the website you can exercise:
Rights |
What it means? |
Right of access |
You have the right to have Festival Panoràmic confirm whether or not you are treating your personal data, and in this case, the right to know what data it processes. |
Right of rectification |
It consists of the possibility that you can modify those data that are inaccurate or incomplete, and in the rectification request you must indicate what data you want to be modified. |
Opposition right |
You can object at any time to the processing of your data. You have the right to object at any time, for reasons related to your particular situation, that personal data that concerns you are subject to treatment based on the legitimate interest of the company. Festival Panoràmic will stop processing personal data, unless we prove compelling legitimate reasons for the treatment that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims. |
Right of suppression |
This right allows the deletion of your personal data. The data will be kept blocked in a way that prevents its treatment, without prejudice to its being made available to public administrations, judges and courts, for the attention of possible responsibilities that may have arisen from the treatment during its prescription period. |
Right to data portability |
You have the right to copy and transfer data from our database to another Data Controller. It is only possible to exercise this right when the treatment is based on the execution of a contract or on your consent and the treatment is carried out by automated means. |
Right to limitation of treatment |
This right allows you to ask us to suspend the processing of your data when:
- Challenge the accuracy of the data, while Festival Panoràmic verifies the accuracy.
- You have exercised your right to object to the processing of your data, while verifying if the legitimate reasons of Festival Panoràmic prevail over yours as interested party.
Likewise, this right allows you to request Festival Panoràmic to retain your personal data when:
- The data processing is unlawful and as a data subject you oppose the deletion of your data and instead request a limitation of its use.
Festival Panoràmic no longer needs your personal data for the purposes of the treatment, but it needs them for the formulation, exercise, or defense of claims.
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How to exercise these rights? |
You can exercise your right by sending your request to the following email address: hola@grisartlab.cat or by post, by written and signed request, accompanied by a photocopy of your ID or passport, addressed to the following address: C. Major,16 baixos, 08755, Castellbisbal (Barcelona). Likewise, we inform you that, when Grisart Lab - Panoràmic (Festival Panoràmic) has not correctly satisfied the exercise of your rights, you can file a claim with the Spanish Agency for Data Protection (AEPD). If you want to know more information about this right and how to exercise it, you can contact the AEPD: http://www.agpd.es Tel. 901 100 099 y 91.266.35.17 C/Jorge Juan,6 28001-Madrid |
7. TO WHOM DO WE COMMUNICATE YOUR PERSONAL DATA?
Festival Panoràmic does not reveal the personal information that you provide us through the channels described in the fourth section, unless it is necessary for the provision of the contracted service such as communication to payment platforms, banks and companies so that transactions can be processed or the contracted service can be performed.
Likewise, it is possible that we may communicate your personal data, subject to a legal requirement or a basis that legitimizes communication to courts or public administration bodies.
Other possible third parties to whom we can communicate your data, prior legal requirement or basis that legitimizes the communication:
- Legal advisers
- Courts
- Tax Administration
- Government and public administration agencies
- Security forces and bodies.
- Treatment managers who, in order to provide the necessary services, must access certain information and / or personal data. They are responsible for the treatment, for example, the companies that organize the courses or services offered and advertised on the Festival Panoràmic platform. The data may be transferred to providers with access to data with whom the obligations and responsibilities assumed in the data processing are formalized, as Treatment Managers. Grisart Lab - Panoràmic (Festival Panoràmic) signs the corresponding treatment commission contracts that include the due guarantees regarding the treatment of personal data, confidentiality and cancellation, destruction or return.
8. ARE YOUR DATA SECURE?
In order to ensure fair and transparent processing of your personal information, we will adopt the appropriate procedures that will include the implementation of technical and organizational measures that take into account the possible risk and correct any inaccuracies identified in the personal data processed, from so that the risk of any error is minimized, treating your data fairly and safely.
All the information you provide us is stored on secure servers. Unfortunately, the transmission or communication of information through the internet is not completely secure. Thus, once we have received all your information, we will use strict security procedures to try to prevent any unauthorized access.
Likewise, we ensure that our service providers also have adequate security standards for the protection of personal data to which they have or may have access, in accordance with the protection legislation of Applicable data.
9. CHANGES IN THIS PRIVACY POLICY
This Privacy Policy may vary over time due to possible changes in criteria followed by the competent data protection authority at any time. Grisart Lab - Panoràmic (Festival Panoràmic) therefore reserves the right to modify this Privacy Policy to be able to adapt it to said criteria, as well as to jurisprudential or legislative changes.
Last version: DECEMBER 2018
10. CONTACT
If you have any questions about the treatments we carry out on your personal data, write to us at hola@grisartlab.cat
11. SECURITY
Grisart Lab - Panoràmic employs information security techniques commonly accepted in commercial practice, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. For this, the user / client agrees that the supplying party obtains data for the recognition of these access controls.
INDUSTRIAL AND INTELLECTUAL PROPERTY
This website is the property of Grisart Lab - Panoràmic The intellectual property rights and exploitation rights of this website, its pages, screens, the information they contain, their appearance and design and any hyperlink to other websites belonging to any subsidiary and / or company in which Grisart Lab - Panoràmic have participation, are their exclusive property, unless otherwise expressly specified. Any name, design and / or logo, and any product or service offered and reflected on this website are trademarks duly registered by Grisart Lab - Panoràmic, by its subsidiaries and / or by the companies in which it has participation or by third parties. Any improper use of the same by people other than their legitimate owners and without their express and unequivocal consent may be denounced and prosecuted with all the legal means existing in the Spanish legal system and / or the European Union. < / p>
The intellectual property rights and trademarks of third parties will be clearly indicated and must be duly respected by anyone who accesses this website; Grisart Lab - Panoràmic declines all responsibility for the uses that users may make in this regard; the responsibility will be exclusively of the user.
You can only download the content, or copy or print pages of this website for personal and private use. The reproduction, transmission, modification or deletion of any information, content or warnings on this website is prohibited without the prior written consent of Grisart Lab - Panoràmic The contents offered by Grisart Lab - Panoràmic L. are subject to intellectual and industrial property rights and are the exclusive property of Grisart Lab - Panoràmic or the individuals or legal entities about whom we inform. With the purchase of a product or service, Grisart Lab - Panoràmic does not grant the buyer any right of alteration, exploitation, reproduction, distribution or public dissemination thereof; Grisart Lab - Panoràmic all rights reserved of this type. Any transfer of the aforementioned rights must be made with the written authorization of the owner, in such a way that the client cannot make the contents available to third parties.
Intellectual property includes, in addition to the content included in Grisart Lab - Panoràmic, all the graphics, logos, designs, images and source codes used in its programming. Grisart Lab - Panoràmic has obtained the information and materials included on the website from sources considered reliable and, although sufficient measures may have been taken to ensure that the information contained therein is correct, Grisart Lab - Panoràmic cannot guarantee that the information is accurate, complete and up-to-date at all times and in all circumstances; so it should not be taken for granted. Grisart Lab - Panoràmic expressly declines all responsibility for errors or omissions in the information contained in the pages of this website. Grisart Lab - Panoràmic reserves the power to modify, suspend, cancel or restrict, without prior notice, the content of the web, the links or the information obtained through them. In no case will it assume any responsibility derived from the incorrect use of the web by the user, both in terms of the information and the services contained therein.
Under no circumstances may Grisart Lab - Panoràmic, its branches and / or work centers, directors and / or lawyers, employees and, in general, its authorized personnel, be held responsible for any type of damage, loss, claim or cost, when these result, directly or indirectly, from the use and / or dissemination of the web or the information acquired or known through it, or from any computer virus, operational failure or interruptions in service or transmission, or connection failures when the web is being used, either directly or through links or other means, constituting a warning to all users that the aforementioned events could occur.
TO Grisart Lab - Panoràmic is not responsible for those websites that are not owned by it and to which users have been able to access through links or any content made available to third parties. All use of links or access to a website other than their own will be done at the user's own will and at his own risk. Grisart Lab - Panoràmic does not recommend or guarantee any information obtained through any link, and is not will hold responsible for the possible losses, claims or damages derived from the use - or the incorrect use - of a link, or the information obtained through it, including other links or web pages, for any interruption of the service or access, nor for any attempt to use - or misuse - a link, both when connecting to the Grisart Lab - Panoràmic website as when accessing information from other websites from it.
12. APPLICABLE LEGISLATION AND JURISDICTION
The applicable law in case of dispute or conflict related to the interpretation of the conditions of this legal warning, as well as any other matter related to the services of this website, will be Spanish