These General Conditions of Purchase regulate the use of the website, http://platform.festivalpanoramic.cat, of which Grisart Lab - Panoràmic with CIF: B64005911 and address at C. Major,16 baixos, 08755, Castellbisbal (Barcelona) is holder.
For any questions you can contact us by phone 680.495.544 or by sending an email to albert@panoramicgranollers.cat.
In compliance with the provisions of Law 34/2002, of July 11, of Serveis de la Societat de la Informació i Comerç Electrònic, and other applicable regulations, Grisart Lab - Panoràmic (Festival Panoràmic) reports:
The Purchase Conditions establish the rights and obligations of all users of the platform.festivalpanoramic.cat website (Grisart Lab - Panoràmic), in relation to the products and services we offer through the platform.festivalpanoramic.cat website.< / p>
If you use the website Festival Panoràmic or make an order through yours, you are accepting the Conditions and the Privacy Policy Festival Panoràmic (Grisart Lab - Panoràmic) reason for which, if you do not agree, refrain from make no order.
The website Festival Panoràmic aims to sell courses, workshops of an educational nature in the musical field that promote knowledge and creativity both among professionals in the sector and among those interested in music education. The characteristics of the products appear reflected in the corresponding pages of this website, as well as the particularities of each operation that can be carried out in this environment in the Catalan, Spanish and English languages.
These conditions could be modified, so we recommend that you read them before placing each order.
Placing an order on Festival Panoràmic is equivalent to full acceptance of the prices indicated, in the description of the services offered and in the general conditions of sale, which will be the only ones applicable to the contract thus concluded.
The buyer agrees to use the Festival Panoràmic website only to make legally valid inquiries or orders. The buyer is also obliged to provide accurate and correct contact details, also consenting to the possibility of using this information to contact him if necessary.
Placing an order through Festival Panoràmic guarantees to be fully authorized to use the payment card, in case of choosing this payment method. Only people with the legal capacity to sign contracts related to the kind of goods and services proposed on this website can place orders on Festival Panoràmic The confirmation of reservation of place will be made by Festival Panoràmic. Once the reservation has been made and payment has been made, the user will receive a confirmation email and will then redirect them to the Festival Panoràmic website, where they can check which course they have registered for, unsubscribe or download the invoice.
Grisart Lab - Panoràmic, owner of Festival Panoràmic, offers the possibility of making the payment by card and PayPal. The charge to the credit card is made at the same time of placing the order, through the payment gateway of the corresponding financial institution and once it has been verified that the data communicated is correct.
In this sense, lot of confidential data is transmitted in encrypted form (SSL) to the corresponding financial institution. The SSL encryption system that we use gives total security to data transmission over the network. Your data enjoy complete confidentiality and protection.
Security in electronic purchasing is guaranteed for the corresponding financial institution. This has the necessary security means to identify possible errors in the data provided when making the card payment.
The data on credit cards is not registered in any of its own databases. They will only be used at the virtual POS (Point of Sale Terminal) of the corresponding financial institution through its Secure Payment Gateway.
Credit cards are subject to checks and authorizations by the issuing entity, but if the entity does not authorize payment, we will not be responsible for any delay or failure to deliver and we will not be able to formalize any contract with you. Grisart Lab - Panoràmic, S.L. A person in charge of Festival Panoràmic, reserves the right to change the payment methods and can create new ones or eliminate any of the existing ones, without the user / client of Festival Panoràmic being able to make claims for this reason. However, if the change in the payment method affects an order already made, from Festival Panoràmic we would contact the customer to report this change, offering the option to cancel the order if it is deemed convenient.
The prices indicated below each course and / or workshops are total (VAT included). The prices are reflected in euros. The prices and conditions shown are valid at all times, and are valid only in the open session. In the order confirmation information, prior to the buyer accepting the operation, the prices of each of the chosen courses and / or workshops are clearly specified.
For any information on web orders or on the characteristics of the products and services that we offer, as well as to communicate any type of incident or claim regarding the online purchase, we put at your disposal our email info @ music. cat The formalization of the purchase may be carried out in the Catalan, Spanish and English languages.
Right of revocation: Art 44 of Law 7/1996, of January 15, of * Management of * Retail Trade, gives the Client the right to revoke the requested order within 14 calendar days from receipt, prior communication with Grisart Lab - Panoràmic, SL One. (Festival Panoràmic) (by email to albert@grisartlab.cat), with a refund of the price that would have been paid for the requested course and / or workshop. The return and / or only. * Cancellation bid for the registration in the course and / or workshop will be carried out without penalties, so that Grisart Lab - Panoràmic will proceed to refund the total amount of the purchase, as long as it is made at least before the start of the course. Grisart Lab - Panoràmic A representative of Festival Panoràmic will not be able to refund the price of the course and / or workshop once it has started.
We also pose at your disposal the formulario oficial de solicitud de devoluciones based on Royal Decree * Legislative 1/2007 of November 16th.
Festival Panoràmic (Grisart Lab - Panoràmic, S.L.One) cannot be held responsible for the breach of the contract concluded in case of force majeure, interruption of the activity or total or partial strike, or other circumstance that made the course impossible. However, all who are within their power to carry out the contracted service will do, if impossible, the cost of the course / workshop will be refunded.
The one provided in this clause will not affect the rights recognized by law as a consumer or the right to withdraw from the contract.
In the event of a dispute, the client may first contact Grisart Lab - Panoràmic, S.L., one to reach a friendly resolution.
The buyer acknowledges and accepts that the elements and rights of intellectual, industrial or other property (including without limitation any copyright, patents, trademarks, designs, photographs, images and source codes) related to the Festival Panoràmic web platforms to the which you can access are the exclusive property of Grisart Lab - Panoràmic. The user may not, directly or indirectly, copy, modify, alter, publish, communicate, distribute, sell or transmit the materials of this platform or its source code, or of the downloads made, in whole or in part, without written authorization. from Festival Panoràmic (Grisart Lab - Panoràmic)
These General Conditions will be governed and interpreted in accordance with current legislation. For any litigation derived from the commercial relations between the user and Grisart Lab - Panoràmic, one of the parties agrees to submit to the one provided by the current legislation on the matter.
These general conditions are governed by Spanish Law. The parties submit, at their choice, for the resolution of conflicts and with the waiver of any other option, to the courts and tribunals of the user's home.
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